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event feed does not have refund event for Play store

I can see the purchase events for consumable in app purchase in the feed. But when I refund the purchase, I don't see any refund event in the feed. I traced on the Google API side and it looks like Adapty tried to access google.play.publishingapi.v3.InappproductsService.Get: and got 403. However, I believe this is not a permission issue as everything else works except for refund event. From this post https://stackoverflow.com/questions/62931171/google-play-developer-api-voided-purchases-api-response-403 The 403 actually comes from incorrect parameters of the API call.

So please check on your side to see if you call google.play.publishingapi.v3.InappproductsService.Get correctly and why there is no Refund event for Play store in the event feed.

5 comments

Comments5

  • Amina Magomedova changed status to Complete
    Team•

    Jan 27

  • Adapty Support changed status to Closed
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    Dec 9, 2025

  • Adapty Support

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    Dec 9, 2025

    Please get in touch with our support support@adapty.io and provide your Adapty account details and fresh examples of such events.

    We will be happy to investigate!

  • Adapty Support

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    Nov 21, 2025

    Hi there!

    Can you please clarify if you migrated to a new OneTimeProduct REST API?

    • Trung Ha

      •

      Nov 21, 2025

      Adapty Support No, my backend does NOT use OneTimeProduct REST API of any version. I am talking about Adapty server (YOUR backend) calling Google (I check the log of requests using the key I authorized Adapty to use and see there are 403 responses for the key) after receiving real time notification