Adapty Support

Commented on Web Paywall Commented on Web PaywallHey there! Yes, you don’t need Funnel Fox to use Adapty with web subscriptions via Stripe. 1) Custom web checkout + Stripe + Adapty (supported) Adapty’s Stripe integration supports Stripe Checkout / hosted pages / custom flows and then syncs subscriptions via Stripe webhooks into…Commented on 1. Paywall randomly stopped displaying allowing users to bypass it completely.Commented on Custom Web Paywall Commented on Custom Web PaywallHello! If you plan to use the visual Web Paywall Builder: Yes, this is currently possible through the Funnel Fox tool. If you plan to use a paywall you developed yourself - You can use your custom implementation and trigger the paywall using our SDK methods. Please refer to Step…Commented on 1. Paywall randomly stopped displaying allowing users to bypass it completely.Hello! Thank you for your query. We completely understand your concern — a sudden drop in revenue without any changes on your end is definitely something that needs our attention. At first glance, we do not see any general issues that would cause this. However, since investigatin…Commented on Cannot create a placement Commented on Clarification and Next Steps on Singular <> Adapty Integration Commented on Clarification and Next Steps on Singular <> Adapty IntegrationHello! Thanks for reaching out. We operate as a Server-to-Server Data Source, sending subscription lifecycle events (like Renewals and Cancellations) enriched with revenue and user IDs. There is no specific infrastructure required on the Singular side. Mutual clients simply enter…Commented on Cannot create a placement Commented on I would like to delete my account please Commented on I would like to delete my account pleaseЗдравствуйте! Технически удаление аккаунта осуществляется через службу поддержки Adapty. Пожалуйста, напишите нам напрямую на support@adapty.io Важно: отправляйте запрос именно с той почты, на которую зарегистрирован ваш аккаунт — это необходимо для верификации вас как владельца…Commented on Cannot create a placementThanks! What exactly are you trying to do? I can see that you have no products/paywalls yet.Commented on Проблема з відображенням id продуктів Google Play Commented on Overview and Analytics pages Commented on What is the difference between your and funnelfoxes guide to configure web paywall?Commented on crash on iOS Swift Commented on Missing service account key or bundle ID.Commented on Add How to Link for this task: App Store Connect API key Upload your App Store Connect API key to manage apps and products in the App Store.Commented on Raw events forwarding delay Commented on Calculation of subscription duration purchased through multiple channels Commented on Cannot create a placementHi there! Could you please specify your Adapty account email?Commented on Onboarding pricing with different payments service Commented on Onboarding pricing with different payments serviceHey there! Our sales team will contact you!Commented on event feed does not have refund event for Play store Commented on event feed does not have refund event for Play storePlease get in touch with our support support@adapty.io and provide your Adapty account details and fresh examples of such events. We will be happy to investigate!Commented on code: 1000, message: No valid In-App Purchase products were found. Please check your product configuration on the App Store Connect and Adapty Dashboard Commented on Выделение процента новых пользователей Commented on How can I obtain the purchase and subscription data of a specific user?Commented on question: introductory offer